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How to Run Effective Customer Interviews - Ebook

RM40.00 MYR Regular price RM80.00 MYR

What’s Inside:

  • Guidance on crafting the right questions to get meaningful insights
  • Simple steps for selecting the best interviewees to gather valuable information
  • Tips for active listening and adapting questions based on responses
  • Techniques for identifying patterns in interview data and turning them into strategic decisions
  • Practical ways to apply insights to enhance products and ensure customer satisfaction

What Readers Will Learn:

  • How to dig deeper in interviews to uncover more than just surface-level answers
  • Crafting questions that elicit honest and detailed feedback
  • Identifying key themes in customer feedback to guide business decisions
  • Implementing what they learn to improve products and services
  • Enhancing interview skills with practice and practical application

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